This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Carers Information and Support

If you're a Carer who helps and supports someone who can't manage on their own, we want to ensure YOU get all the support YOU need.

If you would like to talk to a member of staff about support and services available to you as a carer, please contact reception on 0121 323 3235 and make an appointment to see our carer buddy.

What is a Carer?

A carer is someone who provides unpaid support to family or friends who cannot manage without this help due to illness or disability.

The variety of tasks that a carer fulfils is diverse. They can include:

  • Practical household tasks
  • Personal care
  • Emotional support

Why do Carer's need support?

To care safely and maintain their own physical and mental health and well-being, carers need information, support and recognition from the professionals with whom they are in contact with.

Being treated with understanding can make the carer’s role more manageable.

What help and support is available at Tudor Practice?

We are trying to identify and support as many Carers as we can.  Particularly those people who may be looking after a member of their family, helping a friend or neighbour with day to day tasks or those who don't really regard themselves as a Carer but are undertaking this vital activity without help or support. 

If you are caring for someone, we really would like you to let us know, so that we can ensure you receive all the support and information we can give, on topics such as benefit entitlement, access to respite care or maybe simply being there to provide a kindly ear when things get too much. If you are agreeable, we will pass your details to the Carers Service, a countrywide organisation providing relevant information and advice.  With your permission, we will also refer you to have your needs assessed for free by Adult Care Services.  

To let us know you are caring for someone please click HERE, complete this form and hand it into reception.

What is Carer's Allowance?

Carer’s allowance is a benefit to help you look after someone with substantial caring needs. It is currently £62.10 per week. To qualify here are some of the criteria that need to be met:

  • You must be over 16.
  • You must spend at least 35 hours a week caring for them.
  • You must live in the UK.
  • The person you are looking after must receive a qualifying disability benefit.
  • If you are working, you cannot earn above £110 a week net pay although figures are revised every April. 

For more information about Carer's Allowance please click HERE.

What is Attendance Allowance?

This is an allowance paid to people who have either physical or mental problems (including Dementia) which means they deserve some help either in the day or day & night.

(You don’t have to be receiving any help to be eligible.)

It is not means-tested, so the amounts of your income or savings are irrelevant.

Rates (2015)

  • £55.10 per week for day only help.
  • £82.30 per week for day and night help or supervision.

If you DO receive Attendance Allowance, you may be eligible for other help too, such as Council tax reduction etc.

For more information about Attendance Allowance please click HERE.

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

  • Tax credits

    Information on claiming tax credits and whether you might be eligible

Who else can offer support and Advice?

Contact Carers Direct:

Telephone: 0808 802 0202
Helpline Information:
Office Hours:
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.

There are many other support services available for Carers in the UK, for a list of useful contacts please click HERE.

Care Choices

Find care providers and care homes in Birmingham in the Birmingham Care Services Director 2017. 

The guide to care contains information about caring for relatives, looking after yourself if you have a disability or are elderly and ways of changing your home to make it easier to live in.

To get a copy, free of charge, call 0800 389 2077 or Visit the website Click Here.

If I care for a patient at Tudor Practice how do I get access to medical records if needed?

If you care for one of our patients and will require access to their personal details and/or copies of correspondence please click HERE, this form will need to be completed by the patient, giving the carer permission to access their medical records. This will also give you permission to contact/discuss matters on the patients behalf.

Release is a project based in the North of Birmingham providing awareness and support for young carers aged 9-25 and their families.  They raise awareness for young carers and provide educational support, life skills, easy access to other services and hold events and activities for young carers to meet and make friends.

Contact Details

Address: George Williams House, Watson Close, St Bernard's Road, Sutton Coldfield, West Midlands, B72 1LE

Tel: 0121 354 5614  



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website