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Noticeboard

The Surgery will be closed for Training purposes on:

Wednesday 11th July 2018

from 1:00pm till 6:30pm.

We will reopen on Thursday morning at 08:00am as usual.

For Out Of Hours Service Please Call Badger On: 0121 766 2104 Or 0300 555 7575

Triage Appointment System 

The initial triage trial period has now ended and all feedback received has been carefully considered. As a result we have decided on a system of triage and pre-bookable face to face appointments as the best solution for patient care.
 
  • On Mondays and Fridays, which have the greatest demand for immediate appointments, we will use the triage system only; offering a number of pre-bookable triage appointments with the remainder as urgent triage appointments. 
  • On Tuesdays, Wednesdays and Thursdays, each Doctor has pre-bookable appointments either online or by telephone, as well as a number of on the day triage appointments.
  • We also open on Tuesday mornings 7.10 - 8.00am and Tuesday evenings 6.30pm - 8.00pm.
 

Please tell us about your care at Tudor Practice, positive or negative.  Your comments are really important and will help us improve the service for you and others.  

To leave feedback for Tudor Practice, please visit: www.iwantgreatcare.org 

 

How to register for online Appointments & Prescriptions

To use this facility patients must register for internet access.  You need to complete an Internet Access Registration Request form by printing off the form below and bringing the completed form into surgery along with one form of photo ID.  After acceptance your log in details will be sent to you in the post.

Click HERE for the Internet Access Registration Request Form Child (0-16 years)

Click HERE for the Internet Access Registration Request Form Adult (16+ Years)

Appointmentsappointment_1

Appointments are booked:

  • Online - this allows easy access to a range of appointments.
  • By telephone.

Routine appointments to see a doctor, nurse or attend the Urgent Care Clinc are available daily. Please note that on the day appointments will be offered with the most appropriate healthcare provider and not necessarily with the doctor of your preference. Friday afternoon appointments are for urgent issues only.

If you wish to pre book an appointment  with a specified doctor for an ongoing problem or book an appointment up to six weeks ahead then a number of pre-bookable slots are available initially online and then by telephone.

We also offer a number of doctor appointments on Tuesday evenings, please ask at reception for details.

Urgent Care Clinic

This service is normally run by our Advanced Nurse Practitioner, Rosemarie O'Connor. This clinic is overseen by our Duty Doctor, and is intended for patients who require advice/treatment for acute conditions. For example: 

  • Abdominal pain
  • Allergies
  • Chest infections and Asthma
  • Childhood illnesses
  • Coughs colds and flu like illnesses
  • Eye problems
  • Emergency contraception
  • Minor injuries
  • Muscle and joint injuries
  • Skin complaints
  • Urine infections

Telephone Advice

The doctors and practice nurses are pleased to give telephone advice. You may be asked to ring back or leave a contact telephone number if your doctor or practice nurse is not immediately available. Please note we aim to return your call within 48 hours.

Practice nurses

Practice Nurses offer comprehensive chronic disease management services in addition to their general nursing duties, which include travel advice and vaccinations.

Cancellations

If you cannot attend an appointment for any reason please cancel  as soon as possible in order for us to give the slot to someone else.

 

 
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