Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
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Let us see what we can do…
Get immediate help with minor illnesses and injuries:
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Urgent Care Centre:
Warren Farm Road
Tel: 0121 465 5613
8.00am – 8.00pm
Tel: 01922 656 391
08:00 – 20:00m
Boots the Chemist
66 High Street
Tel: 0121 255 4500
08:00 – 18:00
(09:00 – 17:00 Saturday and 11:00 – 15:00 Sunday)
Minor Injuries Unit
Trent Valley Road
Tel: 01283 566 333
08:00 – 21:00
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact an Advanced Nurse Practitioner
Contact a Doctor
How can we help you?
Vaccinations, medication and travel advice
Travel Health Advice
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (at least 6 weeks) before your journey.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Let’s see what we can do…
The Bereavement Help Point
For anyone who has been touched by grief, past or present, directly or indirectly. There will be information on how to cope with all aspects of losing a friend or relative, and if we don’t have it, we will try and point you in the right direction. If you have experienced bereavement, pop in and see how we can help.
Cruse Bereavement Care - Birmingham
Cruse Bereavement Care exists to promote the well-being of bereaved people and to enable anyone suffering bereavement caused by death to understand their grief and cope with their loss
Telephone: 0121 687 8011
Edward’s Trust provides holistic family bereavement services supporting children, young people and parents across the West Midlands.
Telephone: 0121 454 1705
Birmingham Carers Hub
Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member.
Telephone: 0333 006 9711
CERS (Carers Emergency Support Service)
A free emergency back-up service for carers
Telephone: 0121 442 2960
Walsall Carers Association
The Walsall Carers’ Centre is a charitable company that brings together statutory and voluntary sector resources and expertise. Our aim is to provide real support to carers within the Borough of Walsall, and give their needs and their contributions the recognition and status they deserve. We can provide you with a ‘listening ear,’ someone to talk to who understands your emotional problems.
Telephone: 01922 636 663
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 020 7378 4999
Birmingham Mental Health Carer Support Service
We are a city wide service covering the whole of Birmingham. Our Service provides a range of support, information and advice to carers who support individuals with mental health needs.
Telephone: 0300 304 5530
For carers of individuals with DEMENTIA
DISC (Dementia Information and Support for Carers)
Telephone: 0121 553 6483
Autism Support Group for Parents and Carers
A friendly, long-established group. Holds weekly Wednesday morning meetings and a monthly Monday evening meeting with speakers. The Group offers sympathetic and moral support, as well as information from its knowledgeable and well-informed parents. The Group has one fund-raising event a year.
Birmingham City Council
For information about services dedicated to children, young people and families
Telephone: 0121 303 1888
Birmingham Forward Steps
A health and wellbeing initiative for all Birmingham children aged 0-5 and their families
Holland House Children’s Centre
Telephone: 0121 675 7171
KIDS West Midlands
KIDS is a national charity providing a wide range of support services to disabled children, young people and their families.
Telephone: 0121 355 2707
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: www.nhs.uk
Meet every Thursday at St Giles Hospice, Fisherwick Road, Whittington, Lichfield, Staffordshire, WS14 9LH from 1:00pm to 3:00pm. This is a friendly group of people who meet to learn more about their laptops/tablets and mobile smartphones.
Telephone: 01543 434 536
MS Exercise Groups
Meet every Thursday at St Giles Hospice, Lindridge Road, Sutton Coldfield, B75 6JB from 10:15am – 11:30am.
Telephone: 07711 696 308
Offer information, friendship and support to local people with Parkinson’s their families and carers.They also organise regular events and social activities. Join and meet other people affected by Parkinson’s in your area.
The Cancer Support Centre
Offering support to anyone affected by cancer. That could mean you have a diagnosis or you are supporting someone with a diagnosis.
Telephone: 0300 012 0245
The Sutton Coldfield Stroke Club
The Sutton Coldfield Stroke Club is for stroke survivors and aims to help them to be independent and to gain confidence. There is mutual understanding, support and encouragement between members as well as support for carers and family.
Telephone: 0121 354 6463
Macular Disease Support Group
A local self-help support group run by people with macular disease for people with macular disease and offers practical and emotional support.
Telephone: 0300 30 30 111
Prostate Cancer Support Group
Anyone is welcome to attend the group, including family and friends of men affected by prostate cancer.
Telephone: 0121 686 6491
Breastfeeding Support Group
Drop-in session every Wednesday 2:00pm – 4:30pm at Good Hope Hospital, Rectory Road, Sutton Coldfield, B75 7RR.
Telephone: 0121 378 2211 extension: 3180
Pulmonary Fibrosis Support Group
The group is very friendly and anyone is welcome. Some months speakers are organised and other months the time is left free for participants to chat. Specialist nurses support the group most months. A volunteer runs a relation group in the second half of the meeting for those that are interested.
Telephone: 07982 668110
Birmingham Healthy Minds
Birmingham Healthy Minds is an NHS primary care psychological therapies service that works closely with Birmingham GPs. BHM offers advice, information and brief psychological talking therapies for people aged 16 and over, who are often feeling anxious, low in mood or depressed.
Telephone: 0121 301 2525
Acaia Family Support
Acacia offers pre and postnatal depression support services to women and their families across Birmingham.
Telephone: 0121 301 5990
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Free anonymous online chat for young people to discuss your mental health issues.
Reach Out Recovery
Reach Out Recovery is a free and confidential drug and alcohol service for adults and affected others in Birmingham. We offer treatment and recovery services to support anyone experiencing difficulties with drugs and/or alcohol in a range of local community settings across Birmingham. Our recovery teams are based across the city and include doctors, recovery coordinators, nurses, recovery champions, peer mentors and volunteers.
Telephone: 0121 227 5890
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
The memory cafe is a relaxed, friendly place which offers a safe and supportive environment where families can meet and share concerns without feeling embarrassed or misunderstood. Trips down memory lane are triggered by the optional activities that are mindful and respectful of the person living with dementia and the amazing lives they have led. By remaining involved and active a person living with dementia can maintain their skills and independence for longer.
Telephone: 0121 323 4200
Age Concern - Birmingham
Age Concern Birmingham is a charity that is dedicated to providing a high quality service and has at its heart key values that it operates by. To enrich the lives of older people and others in need through the range of services we offer.
Telephone: 0121 362 3650
Adult Social Care and Health - Birmingham City Council
Supporting Birmingham citizens to remain independent in their own homes. Whether you look after a friend, relative or yourself, you’ll find lots of information and advice at Connect to Support, or visit the emarketplace for products and services.
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
We know that becoming a parent can be one of the most rewarding and challenging times of your life and meeting other mums and dads going through similar experiences can really help. Our education classes and courses are here to support you ahead of your new baby’s arrival, help you stay healthy throughout your journey and give you the confidence to build a strong relationship with your little one.
Telephone: 0121 318 2377 – This is an answering service
Maternity Action is the UK’s leading charity committed to improving the health and wellbeing of pregnant women, partners and young children
Telephone: 0808 802 0029
Bump is a new partnership bringing together Birmingham and Solihull maternity services caring for women throughout their pregnancy journey.
Marie Stopes UK
Specialising in abortion treatment, advice and support
Telephone: 0345 300 8090 (24 hour confidential advice line)
We provide free and confidential sexual health services in Birmingham and Solihull, including all types of contraception and STI testing and treatment. Our service is confidential, non-judgemental and for people of all ages, genders and orientations. Everyone is welcome, and you don’t need to see a GP first – you can attend one of our walk-in clinics or make an appointment at a time that suits you.
Telephone: 0121 237 5700
Breast Cancer Screening
About 1 in 8 women in the UK are diagnosed with breast cancer during their lifetime. If it’s detected early, treatment is more successful and there’s a good chance of recovery.
Breast screening aims to find breast cancers early. It uses an X-ray test called a mammogram that can spot cancers when they’re too small to see or feel.
Bowel Cancer Screening
Bowel cancer is a common type of cancer in both men and women. About 1 in 20 people will get it during their lifetime.
Screening can help detect bowel cancer at an early stage, when it’s easier to treat. It can also be used to help check for and remove small growths in the bowel called polyps, which can turn into cancer over time.
Cervical screening is one of the best ways to protect yourself from cervical cancer.
Cervical screening checks the health of your cervix. It’s not a test for cancer, it’s a test to help prevent cancer.
Abdominal Aortic Aneurysm Screening
Abdominal aortic aneurysm (AAA) screening is a way of checking if there’s a bulge or swelling in the aorta, the main blood vessel that runs from your heart down through your tummy.
This bulge or swelling is called an abdominal aortic aneurysm, or AAA. It can be serious if it’s not spotted early on because it could get bigger and eventually burst (rupture).
NHS Health Check
The NHS Health Check is a health check-up for adults in England aged 40-74. It’s designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.
For help and support please visit www.smokefree.nhs.uk and sign up to Smokefree for a free quit kit, smartphone app, email programme and SMS service or contact 0800 0525 855 for more information about your nearest smoking cessation clinic for face to face guidance.
NHS Smokefree - Mobile App
The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.
Download from: play.google.com
Download from: itunes.apple.com
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Specialist Weight Management Service
This specialist service is for people who have struggled with their weight for a long period of time. We offer a more intensive approach to weight management, when other interventions have not worked. We make sure that all options have been tried before someone is considered for obesity surgery. A referral will need to be made by a health care professional in order to be seen by this specialist team.
Telephone: 0121 683 2300
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
One You Couch to 5K - Mobile App
The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.
Download from: play.google.com
Download from: itunes.apple.com
Am I a Healthy Weight?
Calculation your BMI using this NHS Choices Tool
Release Project - YMCA
Release is a project based in the North of Birmingham providing awareness and support for young carers aged 9-25 and their families. They raise awareness for young carers and provide educational support, life skills, easy access to other services and hold events and activities for young carers to meet and make friends.
Telephone: 0121 354 5614